Telecommunication service provider: Insufficient legal basis for data processing

Repeated registration of prepaid services without the knowledge and consent of the data subject Employees of the telecommunications provider have used personal data and registered the complainant with the company's prepaid service. The data subject had not signed the application and had not consented to the processing of his personal data for the stated purpose. There was also no other legal basis applicable. The signature of the application and the complainant own genuine application were not identical and the persons personal identification number was indicated, but the identity card number was not the complainants one.

GDPR Articles: Art. 6 GDPR, Art. 5 (1) a) GDPR
Industry: Media, Telecoms and Broadcasting