# Iberdrola Clientes: Non-compliance with general data processing principles

- Type: Enforcement
- Source: Spanish Data Protection Authority (aepd)
- Date: 2020-07-02
- Original: https://www.enforcementtracker.com/ETid-326
- Canonical: https://overview.legal/posts/46441
- Topics: Integrity and Confidentiality Principle, Professional Secrecy, Security, Personal Data, IP Address, Processing, Supervisory Authorities

## Summary

A third person had received an electricity bill with personal details such as name, address and bank account of another customer. The reason for this was that Iberdola Clientes was not able to guarantee adequate security measures in the processing of the personal data of the data subject, in violation of the principles of data integrity and confidentiality. The fine of €40,000 has been reduced to €24,000 due to voluntary payment.

## Full text

A third person had received an electricity bill with personal details such as name, address and bank account of another customer. The reason for this was that Iberdola Clientes was not able to guarantee adequate security measures in the processing of the personal data of the data subject, in violation of the principles of data integrity and confidentiality. The fine of €40,000 has been reduced to €24,000 due to voluntary payment.

GDPR Articles: Art. 5 GDPR
Industry: Transportation and Energy

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Generated by overview.legal · https://overview.legal/posts/46441 · 2026-08-22