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Wind Tre S.p.A.: Insufficient legal basis for data processing

Fines for several unlawful data processing activities relating to direct marketing.

€16,700,000 Fine
Wind Tre S.p.A.
ITALY
Art. 5 GDPR Art. 6 GDPR Art. 12 GDPR Art. 24 GDPR Art. 25 GDPR
Consent Personal Data Processing Supervisory Authorities Direct Marketing
Jul 13, 2020 Source garanteprivacy.it

Full text

Fines for several unlawful data processing activities relating to direct marketing. Hundreds of data subjects claimed to have received unsolicited communications sent without their prior consent by SMS, e-mail, telephone calls and automated calls. The data subjects were not able to exercise their right to withdraw their consent and object to processing for direct marketing purposes because the information contained in the Data Protection Policy was incomplete in relation to the contact details. Furthermore, the data protection authority stated that the data of the data subjects were published on public telephone lists despite their objection. In addition, several apps distributed by the company were set up in such a way that the user had to give his consent to various processing activities each time he accessed them, with the possibility of withdrawing consent given only after 24 hours.

Industry: Media, Telecoms and Broadcasting

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