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Deichmann Cipőkereskedelmi Korlátolt Felelősségű Társaságnak: Insufficient fulfilment of data subjects rights

The data controller denied the data subject access to the video material recorded by CCTV in a local store, with which the data subject wanted to prove that he or she had not received any money back after paying in the store.

€54,800 Fine
Deichmann Cipőkereskedelmi Korlátolt Felelősségű Társaságnak
HUNGARY
Art. 12 GDPR Art. 15 GDPR Art. 18 GDPR Art. 25 GDPR
Right of Access Personal Data Controllers Processing Video Surveillance
Oct 23, 2020 Source naih.hu

Full text

The data controller denied the data subject access to the video material recorded by CCTV in a local store, with which the data subject wanted to prove that he or she had not received any money back after paying in the store. The company not only denied the data subject access to the data according to Art. 15 GDPR (with the argument that this would require an official order), but also deleted the video recordings after a certain period of time, although the data subject had requested the company to not delete the data in advance according to Art. 18 (1) c) GDPR.

Industry: Industry and Commerce

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