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Banco Bilbao Vizcaya Argentaria, S.A.: Insufficient fulfilment of information obligations

The Spanish DPA (AEPD) fined Banco Bilbao Vizcaya Argentaria, S.A.

€5,000,000 Fine
Banco Bilbao Vizcaya Argentaria, S.A.
SPAIN
Art. 6 GDPR Art. 13 GDPR

Full text

The Spanish DPA (AEPD) fined Banco Bilbao Vizcaya Argentaria, S.A. EUR 5,000,000 for violating Art. 6 GDPR (EUR 3,000,000) and Art. 13 GDPR (EUR 2,000,000). The bank had not implemented a specific mechanism to obtain the consent of the customers to process their data. Furthermore, it did not use precise terminology in its privacy policy, nor did it provide adequate information about the type of personal data that might be processed. In particular the AEPD notes that the purpose and legal basis for data processing are not sufficiently identifiable in the privacy statement.

Industry: Finance, Insurance and Consulting

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