# OneDirect Srl: Insufficient legal basis for data processing

- Type: Enforcement
- Source: Italian Data Protection Authority (Garante)
- Date: 2021-03-25
- Original: https://www.enforcementtracker.com/ETid-662
- Canonical: https://overview.legal/posts/46777
- Topics: Right to Object, Controllers, Personal Data, Processing, Processing Agreement, Telecommunications, Consent, Data Controller, Supervisory Authorities, Law Enforcement

## Summary

The Italian DPA (Garante) has imposed a fine of EUR 30,000 on OneDirect Srl. A data subject had filed two complaints with the DPA after receiving advertisements by e-mail from the controller, even though he had not consented to it. Even after the data subject had repeatedly objected to the sending, the controller had not stopped the mailings. Moreover, the controller did not respond to the data subject's objections. Furthermore, the controller did not maintain a register of its processing activi

## Full text

The Italian DPA (Garante) has imposed a fine of EUR 30,000 on OneDirect Srl. A data subject had filed two complaints with the DPA after receiving advertisements by e-mail from the controller, even though he had not consented to it. Even after the data subject had repeatedly objected to the sending, the controller had not stopped the mailings. Moreover, the controller did not respond to the data subject's objections. Furthermore, the controller did not maintain a register of its processing activities and had not sufficiently cooperated with the DPA in the course of the investigation.

GDPR Articles: Art. 6 (1) GDPR, Art. 7 (1) GDPR, Art. 30 GDPR, Art. 31 GDPR
Industry: Media, Telecoms and Broadcasting

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Generated by overview.legal · https://overview.legal/posts/46777 · 2026-08-22