Enforcement · Spanish Data Protection Authority (aepd) EN LLM context A cited markdown file you can paste into your AI assistant (ChatGPT, Claude, a RAG or project knowledge base) to ground it in this document. Contains: this document’s text, its sections with their topics, and the full text of every law provision it applies. Everything links back to its source on overview.legal — legal information, not advice.
INSTAPACK, S.L.: Insufficient legal basis for data processing
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Full text
The Spanish DPA (AEPD) has imposed a fine of EUR 3,000 on INSTAPACK, S.L.. A data subject had filed a complaint with the DPA. The reason for the complaint is that he had been receiving thousands of SMS messages on his cell phone every month informing him of the receipt of orders and deliveries and in this context asking him to rate the company. He also stated that he had sent a request for deletion of his data to the contact address indicated on the controller's website, but without having received a reply. Even after he submitted the deletion request, the sending of the messages continued.
Industry: Industry and Commerce
Original document at the source www.aepd.es