# National Bank of Greece: Insufficient fulfilment of data subjects rights

- Type: Enforcement
- Source: Hellenic Data Protection Authority (HDPA)
- Date: 2021-08-26
- Original: https://www.enforcementtracker.com/ETid-841
- Canonical: https://overview.legal/posts/46956
- Topics: Personal Data, Social Media, Controllers, Supervisory Authorities, Insurance, Processing Agreement, Data Controller, Law Enforcement

## Summary

The Hellenic DPA has imposed a fine of EUR 20,000 on the National Bank of Greece. A data subject had filed a complaint against a company and the bank after they failed to comply with his right to information. After returning a product he had purchased from a company, the data subject had asked the company via Facebook Messenger to inform him about the request to cancel his credit card statements sent electronically to the bank. However, the controller refused to comply, whereupon the data subjec

## Full text

The Hellenic DPA has imposed a fine of EUR 20,000 on the National Bank of Greece. A data subject had filed a complaint against a company and the bank after they failed to comply with his right to information. After returning a product he had purchased from a company, the data subject had asked the company via Facebook Messenger to inform him about the request to cancel his credit card statements sent electronically to the bank. However, the controller refused to comply, whereupon the data subject asserted the same right with the bank, which, however, did not provide him with a response.

GDPR Articles: Art. 12 (1), (2), (3) GDPR, Art. 15 (1) GDPR
Industry: Finance, Insurance and Consulting

---
Generated by overview.legal · https://overview.legal/posts/46956 · 2026-08-22