Enforcement · Hungarian National Authority for Data Protection and the Freedom of Information (NAIH) EN LLM context A cited markdown file you can paste into your AI assistant (ChatGPT, Claude, a RAG or project knowledge base) to ground it in this document. Contains: this document’s text, its sections with their topics, and the full text of every law provision it applies. Everything links back to its source on overview.legal — legal information, not advice.
Car importer: Insufficient legal basis for data processing
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The Hungarian DPA imposed a fine of EUR 13,500 on a car importer. A customer of one of the company's authorized repair shops filed a complaint with the DPA due to receiving unsolicited emails related to customer surveys from the company after a car inspection. The Hungarian DPA found that the controller did not have a valid legal basis to contact the data subject. It also found that the controller had not complied with its duty to inform under Art. 12 GDPR and Art. 13 GDPR. The emails did not contain any contact information of the controller, for example.
Industry: Industry and Commerce
Original document at the source naih.hu