# Banco Bilbao Vizcaya Argentaria S.A.: Insufficient legal basis for data processing

- Type: Enforcement
- Source: Spanish Data Protection Authority (aepd)
- Date: 2021-12-16
- Original: https://www.enforcementtracker.com/ETid-968
- Canonical: https://overview.legal/posts/47083
- Topics: Controllers, IP Address, Insurance, Personal Data, Processing Agreement, Processing, Supervisory Authorities, Data Controller, Law Enforcement

## Summary

The Spanish DPA (AEPD) has imposed a fine on Banco Bilbao Vizcaya Argentaria S.A.. A data subject filed a complaint with the DPA due to the fact that the controller repeatedly sent him SMS messages about non-payments, although he had no contractual relationship with the controller. The controller stated that the unsolicited SMS messages were sent due to human error on part of its employees. The original fine of EUR 100,000 was reduced to EUR 60,000 due to voluntary payment and admission of guilt

## Full text

The Spanish DPA (AEPD) has imposed a fine on Banco Bilbao Vizcaya Argentaria S.A.. A data subject filed a complaint with the DPA due to the fact that the controller repeatedly sent him SMS messages about non-payments, although he had no contractual relationship with the controller. The controller stated that the unsolicited SMS messages were sent due to human error on part of its employees. The original fine of EUR 100,000 was reduced to EUR 60,000 due to voluntary payment and admission of guilt.

GDPR Articles: Art. 6 GDPR
Industry: Finance, Insurance and Consulting

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Generated by overview.legal · https://overview.legal/posts/47083 · 2026-08-22