# FCA Italy s.p.a.: Insufficient fulfilment of data subjects rights

- Type: Enforcement
- Source: Italian Data Protection Authority (Garante)
- Date: 2021-12-16
- Original: https://www.enforcementtracker.com/ETid-1064
- Canonical: https://overview.legal/posts/47179
- Topics: Controllers, Personal Data, IP Address, Processing Agreement, Supervisory Authorities, Data Controller

## Summary

The Italian DPA has fined FCA Italy s.p.a. EUR 20,000. A former customer of the controller had asked the controller to provide him with the transcripts of telephone conversations between him and the customer service he had previously contacted regarding a malfunction of the instruments of one of his vehicles, as well as the documents relating to this case. However, the controller did not comply with this request.

## Full text

The Italian DPA has fined FCA Italy s.p.a. EUR 20,000. A former customer of the controller had asked the controller to provide him with the transcripts of telephone conversations between him and the customer service he had previously contacted regarding a malfunction of the instruments of one of his vehicles, as well as the documents relating to this case. However, the controller did not comply with this request.

GDPR Articles: Art. 12 GDPR
Industry: Industry and Commerce

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Generated by overview.legal · https://overview.legal/posts/47179 · 2026-08-22