Enforcement · Belgian Data Protection Authority (APD) EN LLM context A cited markdown file you can paste into your AI assistant (ChatGPT, Claude, a RAG or project knowledge base) to ground it in this document. Contains: this document’s text, its sections with their topics, and the full text of every law provision it applies. Everything links back to its source on overview.legal — legal information, not advice.

Nationale Maatschappij der Belgische Spoorwegen: Insufficient legal basis for data processing

€10,000 Fine
Nationale Maatschappij der Belgische Spoorwegen
BELGIUM
Art. 5 GDPR Art. 6 GDPR Art. 12 GDPR Art. 21 GDPR
Right to Object Social Media Data Subject Rights Exercise Modalities and Procedures Personal Data Processing Processing Agreement Human Resources Supervisory Authorities
May 4, 2022 Source

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Full text

The Belgian DPA has imposed a fine of EUR 10,000 on the Belgian national railroad company (Nationale Maatschappij der Belgische Spoorwegen). A Twitter user who had received an e-mail newsletter from the railroad company had filed a complaint with the DPA. According to the Twitter user, the newsletter did not include an option to unsubscribe. During its investigation, the DPA found, first, that that there was no valid legal basis for the processing of personal data through the newsletter. Contrary to the railroad company's view, the DPA concluded that the newsletter was not necessary for the performance of the contracts between passengers and the company and that this performance interest therefore did not constitute a legal basis for the processing. Furthermore, the DPA found that the data subjects' right to object was not sufficiently taken into account, as it was not possible to unsubscribe from the newsletter directly via the e-mails.

Industry: Transportation and Energy

Original document at the source www.autoriteprotectiondonnees.be

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