Telemarketing company: Insufficient cooperation with supervisory authority

The Finnish DPA has imposed a fine of EUR 8,300 on a telemarketing company for non-compliance with a DPA order. A customer of the company had requested access to the recording of a sales call. However, the company did not comply with the request and therefore the DPA ordered the company to grant the customer access to the recordings. Later, the customer reported that despite the DPA's order, they still had not received the recording of the call.

GDPR Articles: Art. 58 (2) GDPR
Industry: Media, Telecoms and Broadcasting