# TotalEnergies Electricité et Gaz France: Insufficient fulfilment of data subjects rights

- Type: Enforcement
- Source: French Data Protection Authority (CNIL)
- Date: 2022-06-23
- Original: https://www.enforcementtracker.com/ETid-1263
- Canonical: https://overview.legal/posts/47378
- Topics: Personal Data, Controllers, Direct Marketing, Processing Agreement, Processing, Data Controller, Supervisory Authorities

## Summary

The French DPA has imposed a fine of EUR 1,000,000 on TotalEnergies Electricité et Gaz France. As part of its investigation, the DPA found that the controller had violated its information obligations under Art. 14 GDPR by failing to provide data subjects with sufficient information during telephone contact about the processing of their personal data for advertising purposes. In addition, the company did not comply with the data subjects' requests to object to the processing of their personal dat

## Full text

The French DPA has imposed a fine of EUR 1,000,000 on TotalEnergies Electricité et Gaz France. As part of its investigation, the DPA found that the controller had violated its information obligations under Art. 14 GDPR by failing to provide data subjects with sufficient information during telephone contact about the processing of their personal data for advertising purposes. In addition, the company did not comply with the data subjects' requests to object to the processing of their personal data for advertising purposes. Furthermore, the controller did not respond to requests from data subjects in a timely manner, contrary to its obligation under Art. 12 GDPR.

GDPR Articles: Art. 14 GDPR, Art. 15 GDPR, Art. 21 GDPR
Industry: Transportation and Energy

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Generated by overview.legal · https://overview.legal/posts/47378 · 2026-08-22