Enforcement · Italian Data Protection Authority (Garante) EN LLM context A cited markdown file you can paste into your AI assistant (ChatGPT, Claude, a RAG or project knowledge base) to ground it in this document. Contains: this document’s text, its sections with their topics, and the full text of every law provision it applies. Everything links back to its source on overview.legal — legal information, not advice.
Areti spa: Non-compliance with general data processing principles
The Italian DPA has fined electricity supplier Areti spa EUR 1 million.
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The Italian DPA has fined electricity supplier Areti spa EUR 1 million. A customer had filed a complaint with the DPA due to Areti classifying them as a defaulting customer, which prevented them from switching to another electricity supplier. This was due to the fact that outdated data in Areti's databases had not been updated following a mismatch in the company's internal systems. The incident affected around 47,000 customers. The DPA's investigation also found that Areti had stored the data for an inadequate length of time. In addition, Areti failed to properly respond to requests to exercise data subject rights.
Industry: Transportation and Energy
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