Vodafone: Non-compliance with general data processing principles

The Hellenic DPA has imposed a fine of EUR 10,000 on Vodafone. An individual had filed a complaint with the DPA because they had received a package containing promotional gifts from a company working with Vodafone, even though they had expressly objected to the use of their data for promotional purposes. During its investigation, the DPA found that the controller processed the data without a valid legal basis and thus acted unlawfully. The DPA also found that the controller could not prove that it had comprehensively informed the data subject about the processing of their personal data in accordance with Art. 13 GDPR.

GDPR Articles: Art. 5 (1) a), b) GDPR, Art. 6 (1), (4) GDPR, Art. 13 GDPR
Industry: Media, Telecoms and Broadcasting