# Company: Insufficient fulfilment of information obligations

- Type: Enforcement
- Source: Hungarian National Authority for Data Protection and the Freedom of Information (NAIH)
- Date: 2023-04-04
- Original: https://www.enforcementtracker.com/ETid-1769
- Canonical: https://overview.legal/posts/47884
- Topics: Representatives, Controllers, Supervisory Authorities, Processing Agreement, Data Controller, Law Enforcement

## Summary

The Hungarian DPA has imposed a fine of EUR 13,300 on a company. A customer had filed a complaint with the DPA because a conversation, which they had with a sales representative of the controller, had been recorded without them being informed about this. The DPA considered this to be a breach of the controller's information obligations under the GDPR.

## Full text

The Hungarian DPA has imposed a fine of EUR 13,300 on a company. A customer had filed a complaint with the DPA because a conversation, which they had with a sales representative of the controller, had been recorded without them being informed about this. The DPA considered this to be a breach of the controller's information obligations under the GDPR.

GDPR Articles: Art. 12 GDPR, Art. 13 GDPR
Industry: Not assigned

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