Enforcement · Italian Data Protection Authority (Garante) EN LLM context A cited markdown file you can paste into your AI assistant (ChatGPT, Claude, a RAG or project knowledge base) to ground it in this document. Contains: this document’s text, its sections with their topics, and the full text of every law provision it applies. Everything links back to its source on overview.legal — legal information, not advice.

TIM S.p.A.: Insufficient legal basis for data processing

€7,631,175 Fine
TIM S.p.A.
ITALY
Art. 5 GDPR Art. 6 GDPR Art. 7 GDPR Art. 12 GDPR Art. 13 GDPR Art. 14 GDPR Art. 15 GDPR Art. 32 GDPR
Telecommunications Direct Marketing Right to Object Personal Data Data Breaches Controllers Processing Agreement Consent
Apr 13, 2023 Source

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Full text

The Italian DPA has fined TIM S.p.A. EUR 7,631,175. The DPA had received numerous complaints about the telecommunications provider, mainly for unauthorized telemarketing activities. The Italian DPA is currently taking stronger action against unauthorized telemarketing. In its investigation against TIM, the DPA found that the controller was contacting individuals for marketing purposes even though they were registered on opt-out lists or had not given their consent for their data to be processed for marketing purposes. In addition, the controller failed to adequately respond to data subject inquiries and to comply with its information obligations under Art. 13, 14 GDPR. . Finally, the DPA found that the controller failed to adequately investigate and address a data breach.

Industry: Media, Telecoms and Broadcasting

Original document at the source www.gpdp.it

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