# CaixaBank, S.A.: Insufficient technical and organisational measures to ensure information security

- Type: Enforcement
- Source: Spanish Data Protection Authority (aepd)
- Date: 2023-07-04
- Original: https://www.enforcementtracker.com/ETid-1953
- Canonical: https://overview.legal/posts/48068
- Topics: Security, Controllers, Personal Data, Privacy by Design & Default, Insurance, Processing Agreement, Supervisory Authorities, Law Enforcement, Data Controller

## Summary

The Spanish DPA has imposed a fine of EUR 25,000 on CaixaBank, S.A.. An individual had filed a complaint with the DPA due to the fact that when they requested information from the controller, they received information from a third party and not the requested information. The DPA found that the controller had failed to implement adequate technical and organizational measures to protect personal data.

## Full text

The Spanish DPA has imposed a fine of EUR 25,000 on CaixaBank, S.A.. An individual had filed a complaint with the DPA due to the fact that when they requested information from the controller, they received information from a third party and not the requested information. The DPA found that the controller had failed to implement adequate technical and organizational measures to protect personal data.

GDPR Articles: Art. 32 (1) GDPR
Industry: Finance, Insurance and Consulting

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Generated by overview.legal · https://overview.legal/posts/48068 · 2026-08-22