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Enforcement · Data Protection Authority of Sweden EN LLM context A cited markdown file you can paste into your AI assistant (ChatGPT, Claude, a RAG or project knowledge base) to ground it in this document. Contains: this document’s text, its sections with their topics, and the full text of every law provision it applies. Everything links back to its source on overview.legal — legal information, not advice.

Trygg-Hansa: Non-compliance with general data processing principles

The Swedish DPA has fined Trygg-Hansa EUR 3 million for serious data security breaches.

€3,000,000 Fine
Trygg-Hansa
SWEDEN
Art. 5 GDPR Art. 32 GDPR

Full text

The Swedish DPA has fined Trygg-Hansa EUR 3 million for serious data security breaches. The security breach was discovered when a recipient of an email from Trygg-Hansa realized that by changing a web link, they could access other customers' documents without authentication. Due to these security breaches, it was possible to access sensitive data of about 650,000 customers, including health, financial and contact information, over a span of more than two years, from October 2018 to February 2021. The DPA found that Trygg-Hansa had failed to implement adequate technical and organizational measures to protect personal data, which allowed such an incident to occur.

Industry: Finance, Insurance and Consulting

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