Enforcement · Spanish Data Protection Authority (aepd) EN LLM context A cited markdown file you can paste into your AI assistant (ChatGPT, Claude, a RAG or project knowledge base) to ground it in this document. Contains: this document’s text, its sections with their topics, and the full text of every law provision it applies. Everything links back to its source on overview.legal — legal information, not advice.

PILLOW HOTELS, S.L.: Non-compliance with general data processing principles

€4,200 Fine
PILLOW HOTELS, S.L.
SPAIN
Art. 5 GDPR Art. 32 GDPR Art. 33 GDPR
Data Breaches Controllers Security IP Address Personal Data Privacy by Design & Default Processing Agreement Law Enforcement
May 30, 2024 Source

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Guidance Guidelines 07/2020 on the concepts of controller and processor in the GDPR EDPB Guidance Guidelines 4/2019 on Article 25 Data Protection by Design and by Default Version 2.0 Adopted on 20 October 2020 EDPB Guidance Art. 29 WP Guidelines on GDPR transparency requirements (WP260 rev.01) EDPB Guidance Guidelines 9/2022 on personal data breach notification under GDPR EDPB Guidance Guidelines 07/2022 on certification as a tool for transfers EDPB News De Deense beschermingsautoriteit (SA) heeft verklaard dat het gebruik van Google Analytics onrechtmatig is zonder aanvullende maatregelen. Datatilsynet

Full text

The Spanish DPA has imposed a fine on PILLOW HOTELS, S.L.. A person had filed a complaint with the DPA. The individual had made a booking for an overnight stay with the controller via booking.com. A few days before the trip, they received a WhatsApp message from a person claiming to be the director of the hotel, addressing them by name and asking them to confirm the booking by referring to a fraudulent link to enter their credit card details. The data subject contacted the hotel to confirm the fraud and learned that similar cases were already known. During its investigation, the DPA found that the controller had failed to implement appropriate technical and organizational measures to prevent such fraud incidents. The DPA also found that the controller had failed to report these data breaches. The original fine of EUR 7,000 was reduced to EUR 4,200 upon admission of responsibility and voluntary payment.

Industry: Accomodation and Hospitality

Original document at the source www.aepd.es

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