Enforcement · Spanish Data Protection Authority (aepd) EN LLM context A cited markdown file you can paste into your AI assistant (ChatGPT, Claude, a RAG or project knowledge base) to ground it in this document. Contains: this document’s text, its sections with their topics, and the full text of every law provision it applies. Everything links back to its source on overview.legal — legal information, not advice.
NATURGY IBERIA, S.A.: Insufficient legal basis for data processing
The Spanish DPA has imposed a fine of EUR 100,000 on NATURGY IBERIA, S.A..
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The Spanish DPA has imposed a fine of EUR 100,000 on NATURGY IBERIA, S.A.. A customer had filed a complaint with the DPA because an amendment had been made to their electricity supply contract without their consent. In the course of their investigations, the DPA discovered that a fraudster had pretended to be the data subject and managed to change the data subject's contract. According to the DPA, the controller had not properly verified the identity of the fraudster before amending the contract.
Industry: Transportation and Energy
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