# Fastweb S.p.A.: Non-compliance with general data processing principles

- Type: Enforcement
- Source: Italian Data Protection Authority (Garante)
- Date: 2024-06-20
- Original: https://www.enforcementtracker.com/ETid-2540
- Canonical: https://overview.legal/posts/48655
- Topics: Right to Object, IP Address, Storage Limitation, Direct Marketing, Telecommunications, Processing Agreement, Processing, Marketing, Supervisory Authorities

## Summary

The Italian DPA has imposed a fine of EUR 1 million on Fastweb S.p.A. due to unauthorized telemarketing, the unlawful storage of customer data after contract termination, and inadequate responses to data deletion requests. Fastweb made marketing calls to individuals listed in the public objection register and used customer data for advertising purposes for up to 24 months after contract termination—without a legal basis. Additionally, affected customers often received delayed responses to their

## Full text

The Italian DPA has imposed a fine of EUR 1 million on Fastweb S.p.A. due to unauthorized telemarketing, the unlawful storage of customer data after contract termination, and inadequate responses to data deletion requests. Fastweb made marketing calls to individuals listed in the public objection register and used customer data for advertising purposes for up to 24 months after contract termination—without a legal basis. Additionally, affected customers often received delayed responses to their data protection inquiries.

GDPR Articles: Art. 5 (1) a), c), e) GDPR, Art. 5 (2) GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 12 (1), (3) GDPR, Art. 13 GDPR, Art. 15 GDPR, Art. 16 GDPR, Art. 17 GDPR, Art. 18 GDPR, Art. 19 GDPR, Art. 20 GDPR, Art. 21 GDPR, Art. 22 GDPR, Art. 24 (1) GDPR, Art. 25 GDPR, Art. 130 Codice della privacy
Industry: Media, Telecoms and Broadcasting

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