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TELEMAQUE: Non-compliance with general data processing principles

The French DPA imposed a fine of EUR 150,000 on TELEMAQUE.

€150,000 Fine
TELEMAQUE
FRANCE
Art. 5 GDPR Art. 9 GDPR
Controllers Consent Processing Telecommunications Direct Marketing
Sep 26, 2024 Source cnil.fr

Full text

The French DPA imposed a fine of EUR 150,000 on TELEMAQUE. The controller is a company that offers digital services in the field of divinatory arts, including fortune telling by SMS, VAS or online chat. As part of its services, the controller regularly processed multiple categories of sensitive data (Art. 9 GDPR) without obtaining prior consent. The controller also stored customer data for six years after the end of the business relationship for marketing purposes. According to the French DPA, three years would have been admissible. This resulted in a fine of EUR 100,000. The fine increased by EUR 50,000 because the processor also infringed the French Post and Electronic Communications Code.

Industry: Media, Telecoms and Broadcasting

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