Acea Energia S.p.A.: Insufficient legal basis for data processing

The Italian DPA imposed a fine of EUR 3,000,000 on Acea Energia S.p.A. The controller built a network of call centers that engaged in aggressive customer recovery and marketing calls using data obtained and collected by the controller in a list. The controller had no legal basis for processing the data.

GDPR Articles: Art. 5 (1) a), f) GDPR, Art. 6 GDPR, Art. 7 GDPR, Art. 13 GDPR, Art. 24 GDPR, Art. 25 GDPR, Art. 28 GDPR, Art. 32 GDPR
Industry: Transportation and Energy