Enforcement
EN IKEA: Insufficient legal basis for data processing
€1,500,000 fine - Austrian Data Protection Authority (dsb)
Content
The Austrian DPA has imposed a fine of EUR 1,500,000 on IKEA. The controller used excessive video surveillance, including in public spaces and the checkout area. Additionally, the video surveillance captured customers entering their credit card PINs when making payments. The controller appealed against the decision to the Austrian Federal Administrative Court, which upheld the DPA's decision in its ruling on 25 June 2025. June 2025.
GDPR Articles: Art. 5 (1) a), c) GDPR, Art. 6 (1) GDPR
Industry: Industry and Commerce