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Telecommunications company: Insufficient legal basis for data processing

The Croatian DPA (azop) has imposed a fine of EUR 20,000 on a telecommunications company.

€20,000 Fine
Telecommunications company
CROATIA
Art. 6 GDPR Art. 5 GDPR
Personal Data Processing Telecommunications Accuracy Processing Agreement
Source azop.hr

Full text

The Croatian DPA (azop) has imposed a fine of EUR 20,000 on a telecommunications company. A data subject had filed a complaint with the DPA claiming that the company was still processing their personal data even though they had not been a customer of the company for more than ten years. During its investigation, the DPA found that the company had still been storing the data due to an alleged debt. The debt was no longer outstanding, however, the company had failed to delete the data of the data subject due to a lack of measures to regularly verify that the stored data was up to date and accurate. The DPA concluded that the company had unlawfully processed the data and violated Art. 6 (1) GDPR in relation to Art. 5 (1) d) GDPR.

Industry: Media, Telecoms and Broadcasting

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