The Internet Still Works: Wikipedia Defends Its Editors

Section 230 helps make it possible for online communities to host user speech: from restaurant reviews, to fan fiction, to collaborative encyclopedias. But recent debates about the law often overlook how it works in practice. To mark its 30th anniversary, EFF is interviewing leaders of online platforms about how they handle complaints, moderate content, and protect their users’ ability to speak and share information. A decade ago, Wikimedia Foundation, the nonprofit that operates Wikipedia, received 304 requests to alter or remove content over a two-year period, not including copyright complaints. In 2024 alone, it received 664 such takedown requests. Only four were granted. As complaints over user speech have grown, Wikimedia has expanded its legal team to defend the volunteer editors who write and maintain the encyclopedia. Jacob Rogers is Associate General Counsel at the Wikimedia Foundation. He leads the team that deals with legal complaints against Wikimedia content and its editor