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Unsere Wasserkraft & KSV 1870: Clean electricity only after a dirty credit check?

Automated Decision-Making Marketing Profiling Supervisory Authorities
Aug 29, 2024 Source

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Profiling & Automated Decision Making Today, noyb lodged a complaint with the Austrian data protection authority against the credit reference agency KSV1870 and the energy supplier ‘Unsere Wasserkraft’. When attempting to conclude a contract with Unsere Wasserkraft, new customers are subjected to a fully automated credit check by KSV without being asked. If you are assigned a supposedly insufficient score, you are rejected by Unsere Wasserkraft without any further verification measures. Such a procedure is unlawful, as the European Court of Justice has now also ruled in a similar case. KSV 1870 and its customers seem to be shifting the responsibility for an individual case review back and forth. noyb complaint against KSV1870 and Unsere WasserkraftWelcome ... and goodbye! In his search for a new energy provider, the complainant wanted to conclude a contract with ‘Unsere Wasserkraft’. After registering, it only took a few minutes for the company to welcome him as a new customer. However

Original document at the source noyb.eu

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