AI training platform Outlier illegally surveils European platform workers

Online & Mobile tracking Today, noyb (in collaboration with Intérêt à Agir, DIPLab and Reversing.Works) has filed 5 complaints against Scale AI in France, Italy, the Netherlands and Austria. The US-based company operates an AI training platform named Outlier, which employs more than 900,000 “freelance” workers. Among its customers: Meta, OpenAI, Google – and the US government. However, it's not just the workers' extensive knowledge and experience that Scale AI is farming: The company collects huge amounts of personal data and forces workers to go through an invasive biometric verification to earn money. In Europe, this far-reaching workplace surveillance clearly violates the workers’ fundamental right to data protection. Report by DiPLab on workplace surveillance by AI training platformsWhat is platform work – and what does it have to do with AI? From courier services and food delivery, all the way to data annotation: more than 40 million people already have their work organised by pla