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Futura Internationale: Insufficient fulfilment of data subjects rights

Futura Internationale was fined for cold calls after several complainants obtained cold calls, despite having declared directly to the caller and by post that this was not wanted.

€500,000 Fine
Futura Internationale
FRANCE
Art. 5 GDPR Art. 6 GDPR Art. 13 GDPR Art. 14 GDPR Art. 21 GDPR Art. 31 GDPR Art. 44 GDPR
Personal Data Supervisory Authorities Processing Healthcare
Nov 21, 2019 Source legifrance.gouv.fr

Full text

Futura Internationale was fined for cold calls after several complainants obtained cold calls, despite having declared directly to the caller and by post that this was not wanted. In particular, the decision pointed out that the CNIL's on-site investigation of Futura Internationale revealed, inter alia, that Futura Internationale had received several letters objecting to cold calling, that it had stored excessive information about customers and their health and that Futura Internationale had not informed individuals about the processing of their personal data or the recording of telephone conversations.

Industry: Industry and Commerce

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