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Enforcement · Italian Data Protection Authority (Garante) EN LLM context A cited markdown file you can paste into your AI assistant (ChatGPT, Claude, a RAG or project knowledge base) to ground it in this document. Contains: this document’s text, its sections with their topics, and the full text of every law provision it applies. Everything links back to its source on overview.legal — legal information, not advice.

ISWEB S.p.A.: Insufficient data processing agreement

€40,000 Fine
ISWEB S.p.A.
ITALY
Art. 28 GDPR

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The Italian DPA imposed a fine of EUR 40,000 on ISWEB S.p.A.. The fine is related to a fine against the healthcare facility Azienda ospedaliera di Perugia. ISWEB had provided the healthcare facility with the web application for its whistleblower system. During an investigation at the healthcare facility, the DPA identified multiple GDPR violations related to the whistleblower system. The DPA's investigation took place as part of a series of inspections addressing whistleblower system data processing at employers. In relation to ISWEB, the DPA found that they had used an external provider to host the whistleblower systems. However, ISWEB failed to provide the external provider with specific instructions for the processing of data subjects' data, as well as to inform the health care facility of the same.

Industry: Industry and Commerce

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