Enforcement · French Data Protection Authority (CNIL) EN LLM context A cited markdown file you can paste into your AI assistant (ChatGPT, Claude, a RAG or project knowledge base) to ground it in this document. Contains: this document’s text, its sections with their topics, and the full text of every law provision it applies. Everything links back to its source on overview.legal — legal information, not advice.

TotalEnergies Electricité et Gaz France: Insufficient fulfilment of data subjects rights

The French DPA has imposed a fine of EUR 1,000,000 on TotalEnergies Electricité et Gaz France.

€1,000,000 Fine
TotalEnergies Electricité et Gaz France
FRANCE
Art. 14 GDPR Art. 15 GDPR Art. 21 GDPR
Personal Data Direct Marketing Controllers Supervisory Authorities Processing
Jun 23, 2022 Source cnil.fr

Full text

The French DPA has imposed a fine of EUR 1,000,000 on TotalEnergies Electricité et Gaz France. As part of its investigation, the DPA found that the controller had violated its information obligations under Art. 14 GDPR by failing to provide data subjects with sufficient information during telephone contact about the processing of their personal data for advertising purposes. In addition, the company did not comply with the data subjects' requests to object to the processing of their personal data for advertising purposes. Furthermore, the controller did not respond to requests from data subjects in a timely manner, contrary to its obligation under Art. 12 GDPR.

Industry: Transportation and Energy

How it connects

References

Related across sources

HvJ EU 9 januari 2025, C‑394/23 (Mousse) Artikelen: 5(1)(c), 6(1), en 21 AVG Onderwerp : Beginsel van minimale gegevensverwerking Gek genoeg verwijst het HvJ EU zelf niet naar HvJ EU 1 augustus 2022, C‑184/20… HvJ EU 9 januari 2025, C‑394/23 (Mousse). ·CJEU Jan 9, 2025 IP Address Retention Period Identification
C-154/21 RW v Österreichische Post AG The Court of Justice of the European Union (First Chamber), in response to a preliminary reference from the Oberster Gerichtshof (Austrian Supreme Court), interpreted Article… CJEU ·First Chamber Jan 12, 2023 Right of Access Personal Data Recipient
C-741/21 GP v juris GmbH In Case C-741/21, the Court of Justice of the European Union (Third Chamber) addressed a preliminary reference from the Landgericht Saarbrücken in proceedings between data subject… CJEU ·Third Chamber Apr 11, 2024 Liability Personal Data Integrity and Confidentiality Principle
C-507/17 Google LLC v CNIL C-507/17 (Google Territorial Scope) CJEU Sep 24, 2019 Territorial scope (GDPR) Right to be Forgotten Direct Marketing
C-654/23 Inteligo Media SA v Autoritatea Naţională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP) Het Hof van Justitie van de EU (Eerste Kamer) beantwoordt een prejudiciële vraag over de uitleg van artikel 13 van Richtlijn 2002/58/EC (ePrivacy) en de verhouding tot de GDPR,… CJEU Mar 27, 2025 Telecommunications Personal Data Marketing
W274 2320278-1 Austrian Federal Administrative Court: address publisher's data transfer and Article 15 An address publishing service and direct marketing company (the controller) sent the address data of a data subject to clients as part of its business activities. The clients are… Sep 14, 2026 Personal Data Right to Restriction Retention Period
Related documents