Netflix International B.V.: Insufficient fulfilment of information obligations
€4,750,000 fine - Dutch Supervisory Authority for Data Protection (AP)
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The Dutch DPA has imposed a fine of EUR 4.75 million on Netflix. This fine is based on a complaint filed by the Austrian organization 'noyb'. During its investigation, the DPA found that between 2018 and 2020, Netflix did not sufficiently inform customers about the processing of their personal data. The privacy policy was partly unclear and, did not provide sufficient information on the purpose and legal basis of the data collection and use, for example. In addition, requests from data subjects regarding retained data were not answered adequately. Netflix has since revised the privacy policy.
GDPR Articles: Art. 5 (1) a) GDPR, Art. 12 (1) GDPR, Art. 13 (1) c), e), f) GDPR, Art. 13 (2) GDPR, Art. 15 (1) a), c), d) GDPR
Industry: Media, Telecoms and Broadcasting