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Netflix International B.V.: Insufficient fulfilment of information obligations

The Dutch DPA has imposed a fine of EUR 4.75 million on Netflix.

€4,750,000 Fine
Netflix International B.V.
THE NETHERLANDS
Art. 5 GDPR Art. 12 GDPR Art. 13 GDPR Art. 15 GDPR

Full text

The Dutch DPA has imposed a fine of EUR 4.75 million on Netflix. This fine is based on a complaint filed by the Austrian organization 'noyb'. During its investigation, the DPA found that between 2018 and 2020, Netflix did not sufficiently inform customers about the processing of their personal data. The privacy policy was partly unclear and, did not provide sufficient information on the purpose and legal basis of the data collection and use, for example. In addition, requests from data subjects regarding retained data were not answered adequately. Netflix has since revised the privacy policy.

Industry: Media, Telecoms and Broadcasting

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