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Fastweb S.p.A.: Non-compliance with general data processing principles

The Italian DPA has imposed a fine of EUR 1 million on Fastweb S.p.A.

€1,000,000 Fine
Fastweb S.p.A.
ITALY
Art. 5 GDPR Art. 6 GDPR Art. 7 GDPR Art. 12 GDPR Art. 13 GDPR Art. 15 GDPR Art. 16 GDPR Art. 17 GDPR Art. 18 GDPR Art. 19 GDPR Art. 20 GDPR Art. 21 GDPR Art. 22 GDPR Art. 24 GDPR Art. 25 GDPR Art. 130 GDPR
Direct Marketing Storage Limitation Right to Object Supervisory Authorities Processing
Jun 20, 2024 Source gpdp.it

Full text

The Italian DPA has imposed a fine of EUR 1 million on Fastweb S.p.A. due to unauthorized telemarketing, the unlawful storage of customer data after contract termination, and inadequate responses to data deletion requests. Fastweb made marketing calls to individuals listed in the public objection register and used customer data for advertising purposes for up to 24 months after contract termination—without a legal basis. Additionally, affected customers often received delayed responses to their data protection inquiries.

Industry: Media, Telecoms and Broadcasting

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