Garante per la protezione dei dati personali (Italy) - 10201989

Facts === Facts ====== Facts === Two data subjects, one a former client and the other a prospective client, lodged complaints with the DPA concerning repeated marketing calls and messages from Verisure Italy, despite having expressly requested that such communications cease.Two data subjects, one a former client and the other a prospective client, lodged complaints with the DPA because they received repeated marketing calls and messages from Verisure Italy, despite having expressly requested that such communications cease. Verisure acknowledged receiving the opt-out requests and stated that it would comply within the statutory time limits. However, it failed to do so, arguing that the data subject had not specified their relationship with the company (former or prospective client), which allegedly prevented timely handling of the requests.Verisure acknowledged receiving the opt-out requests and stated that it would comply within the statutory time limits. However, it failed to do so, a