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noyb WIN: Austrian authority forbids unlawful credit scoring by KSV1870

noyb - European Center for Digital Rights

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Credit Scoring noyb has scored a win in its complaint proceedings against the Austrian credit information agency KSV1870 and the energy provider Unsere Wasserkraft. The Austrian Data Protection Authority has found KSV1870's fully automated credit rating – which prevented the complainant from concluding an energy supply contract – to be unlawful. The DSB has also prohibited KSV1870 from carrying out such credit checks in future without the complainant's consent. Last but not least, the authority also reprimanded the two companies for their lack of transparency. They must now also provide a comprehensible explanation of the decisions they have made. Decision by the Austrian data protection authorityOriginal noyb complaintComplaint against unlawful credit scoring. About a year ago, noyb filed a complaint against KSV1870 and the energy provider Unsere Wasserkraft with the Austrian Data Protection Authority (DSB). The complainant, represented by noyb, was subjected to a fully automated cred