Streaming service DAZN took almost five years to answer a simple access request

Data Subject Rights Streaming service DAZN took almost five years to answer a simple access request In January 2019, noyb filed two complaints against the streaming service DAZN for not responding to access requests. In theory, these sound like straightforward cases. In reality, they were not closed until September 2023 – that is, after more than 4,5 years, the involvement of the Austrian Federal Administrative Court and the exchange of numerous submissions. In the end, the court had to order DAZN to provide the missing information. Complaints against streaming services Timeline of the DAZN case (No) right to access. Shortly after the GDPR became applicable in May 2018, noyb put the then-new privacy law’s “right of access” to the test by investigating how different streaming services would react to access requests by their users. The result was sobering: not a single company was fully GDPR compliant. Among the worst: DAZN. The service didn’t even respond to the requests filed in Septem