TeleSign secretly profiles half of the world’s mobile phone users

Profiling & Automated Decision Making Today, noyb filed a complaint against TeleSign, a US company which profiled millions of phone users. TeleSign generates a “reputation score” and sells its services to various clients like TikTok, Microsoft or Salesforce. TeleSign secretly received the mobile phone data from BICS, a Belgian company that provides interconnection services for many mobile phone companies. Complaint filed by noyb before the Belgian DPA (in French)English autotranslation of complaintBICS – the company connecting phone providers globally. BICS is a world leading communications service, that allows phone calls, roaming and data flows between different communications networks and services in different corners of the world. Instead of having direct agreements with each other, hundreds of mobile phone providers can connect their networks via BICS’ interconnection service. When processing phone customer data, BICS gets detailed information (e.g. the regularity of completed cal