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GDPR complaint: Airbnb hosts at the mercy of algorithms

Automated Decision-Making Profiling Supervisory Authorities Personal Data
Dec 22, 2021 Source noyb.eu

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GDPR complaint: Airbnb hosts at the mercy of algorithms Today, noyb.eu filed a GDPR complaint against Airbnb. The online market place for vacation rentals downgraded the complainant’s rating as a host, solely through automated decision making. While everyone has the right not to be subject to automated decision-making, Airbnb relies on exactly these practices. By denying the opportunity for the complainant to contest the automated decision and to obtain human intervention, Airbnb acted in clear violation of the GDPR. Complaint against Airbnb with the Data Protection Authority of Rheinland-Pfalz (EN) Complaint against Airbnb with the Data Protection Authority of Rheinland-Pfalz (DE) Safeguards against automated decision-making. Automated decision-making (ADM) is a type of processing that is regulated under the GDPR to protect people against unfair decisions taken by automated means, such as algorithms. The rights provided under Article 22(3) GDPR include the right for the data subject t

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