Want to book a Ryanair flight? Prepare for a face scan!

Biometric Data Today, noyb filed a GDPR complaint against Ryanair. Booking a flight on the airline’s website not only requires a mandatory account. New customers must also go through a verification process which, for many people, involves invasive biometrics. There is no reasonable justification for such a system. Instead, it appears that Ryanair is willingly violating its customers’ right to data protection in order to increase its market power. This is already the second noyb complaint against this practice. Despite a previous complaint, Ryanair has decided to force even more customers to go through its verification system. Complaint with the Italian Data Protection Authority (EN)Complaint with the Italian Data Protection Authority (IT)Previous noyb complaint against RyanairRyanair introduces ‘forced accounts’. Whoever wants to book a flight on the Ryanair website or app is forced to create a permanent account. This often means that data is combined and kept until you delete the acco