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Spotify: Insufficient fulfilment of data subjects rights

€4,900,000 Fine
Spotify
SWEDEN
Art. 12 GDPR Art. 15 GDPR
Data Subject Rights Exercise Modalities and Procedures Personal Data Telecommunications Processing Agreement Supervisory Authorities Law Enforcement International Transfer
Jun 12, 2023 Source

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The Swedish Data Protection Authority (DPA) has imposed a fine of EUR 4.9 million on the music streaming provider Spotify. The DPA had launched an investigation after receiving a number of complaints and following a lawsuit filed against Spotify by the Austrian organization 'None of your Business'. In its investigation, the DPA found that Spotify had not sufficiently complied with data subject rights. Spotify failed, for example, to provide data subjects with sufficient information about the origin of their data or international transfers involving their data. Spotify also failed to provide information that was difficult to understand, such as information about technical processes, in the data subjects' native language; rather, such information was only available in English. Spotify has already taken measures to comply with the requirements for the handling of data subject requests. In addition, the DPA classified the identified deficiencies as not very serious.

Industry: Media, Telecoms and Broadcasting

Original document at the source www.imy.se

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