Authority for the Protection of Personal Data (Italy) - 10201989

Facts === Facts ====== Facts === Two individuals, one a former customer and the other a potential customer, have filed complaints with the Data Protection Authority (AP) regarding repeated marketing calls and messages from Verisure Italy, despite having explicitly requested that such communication be stopped.
Two individuals, one a former customer and the other a potential customer, have filed complaints with the Data Protection Authority (AP) because they repeatedly received marketing calls and messages from Verisure Italy, despite having explicitly requested that such communication be stopped.
Verisure confirmed that they had received the requests to unsubscribe and stated that they would comply with them within the legal timeframe. However, this did not happen, with the argument that the individual had not specified what type of relationship they had with the company (former or potential customer), which allegedly hindered the timely processing of the requests.
Verisure confirmed that they had received the requests to unsubscribe and stated that they would comply with them within the legal timeframe. However, this did not happen.

This content has been automatically translated using machine translation. The original version is available in the source language.

This content was automatically translated using machine translation. The original version is available in the source language.