noyb WIN: YouTube ordered to honour user’s right of access

Data Subject Rights noyb has achieved a win against YouTube, the video platform provided by Google. After five and a half years, the Austrian data protection authority (DSB) has finally issued a decision siding with noyb – and ordering YouTube to comply with the complainant’s access request in accordance with Article 15 GDPR. Until now, the company withheld a large amount of data, including information about the purpose of the processing, storage periods, data recipients and the tracking cookies used. Decision by the Austrian DPA (DE)Original noyb complaint against YouTubeEight complaints, no company fully complied. In January 2019, noyb filed eight complaints against a series of streaming providers such as Amazon, Apple Music, Spotify, Netflix – and of course YouTube. All of these companies failed to adequately respond to users’ access requests under Article 15 GDPR in one way or another. According to the right of access, companies are obliged to provide users with a copy of their per