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Enforcement · Croatian Data Protection Authority (azop) EN LLM context A cited markdown file you can paste into your AI assistant (ChatGPT, Claude, a RAG or project knowledge base) to ground it in this document. Contains: this document’s text, its sections with their topics, and the full text of every law provision it applies. Everything links back to its source on overview.legal — legal information, not advice.

Hospital: Insufficient technical and organisational measures to ensure information security

€20,000 Fine
Hospital
CROATIA
Art. 32 GDPR

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The Croatian DPA (AZOP) imposed a fine of EUR 20,000 on a hospital for failing to implement adequate technical and organizational measures to protect personal data in line with Art. 32 (1) (b) and (d), and Art. 32 (2) GDPR. Following a cyberattack, it was revealed that over a period of seven days, at least 3 GB of personal data had been unlawfully copied from the system. The attacker allegedly gained access through social engineering and a VPN connection, exploited an outdated operating system, and obtained domain administrator rights. In addition to the data breach, numerous servers were locked, backups were deleted, and unauthorized executable files were launched. AZOP found that key security measures such as access restrictions, monitoring, incident response, and corrective actions were either missing or insufficient, which significantly contributed to the success of the attack.

Industry: Health Care

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