- 1.
Providers of online platforms shall not design, organise or operate their online interfaces in a way that deceives or manipulates the recipients of their service or in a way that otherwise materially distorts or impairs the ability of the recipients of their service to make free and informed decisions.
- 2.
The prohibition in paragraph 1 shall not apply to practices covered by Directive 2005/29/EC or Regulation (EU) 2016/679.
- 3.
The Commission may issue guidelines on how paragraph 1 applies to specific practices, notably:
- a) giving more prominence to certain choices when asking the recipient of the service for a decision;
- b) repeatedly requesting that the recipient of the service make a choice where that choice has already been made, especially by presenting pop-ups that interfere with the user experience;
- c) making the procedure for terminating a service more difficult than subscribing to it.
DSA Article EN
Article 25
Online interface design and organisation
Related across sources
Guidance Guidelines 06/2020 on the interplay of the Second Payment Services Directive and the GDPR Guidance Guidelines 03/2022 on Deceptive design patterns in social media platform interfaces: how to recognise and avoid them News What Happened to the Risk-Based Approach to Data Transfers? News UODO (Poland) - DKN.5131.7.2022 Guidance Guidelines 4/2019 on Article 25 Data Protection by Design and by Default Version 2.0 Adopted on 20 October 2020 Guidance Guidelines 1/2018 on certification and identifying certification criteria in accordance with Articles 42 and 43 of the Regulation