ORANGE ESPAGNE, S.A.U.: Insufficient legal basis for data processing

The Spanish DPA (AEPD) imposed a fine ORANGE ESPAGNE, S.A.U. due to insufficient legal basis for data processing. The data subject had filed a complaint against the data controller for registering a telephone line in their name without their consent or any contractual relationship. Rather, the contracts in question were concluded by fraudsters using the personal data of the data subject. Still, the personal data was entered into the company's information systems without any verification as to whether the contracts were lawful and actually concluded by the data subject. The original fine of EUR 60,000 was reduced to EUR 30,000 due to voluntary payment and admission of guilt.

GDPR Articles: Art. 6 (1) GDPR
Industry: Media, Telecoms and Broadcasting