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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€3,000 Enel Energie: Insufficient technical and organisational measures to ensure information security The company has sent an email to a client which contained personal data of another client since the company failed to implement adequate technical and organisational measures to… ROMANIA ·ANSPDCP ·Art. 32 Security Personal Data Processing Mar 25, 2020
€4,150 Vodafone Romania: Insufficient technical and organisational measures to ensure information security The company has sent an email to a customer which contained personal data of another customer due to inadequate technical and organisational measures to ensure information… ANSPDCP ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Security Personal Data Telecommunications Mar 25, 2020
€2,000 SOS Infertility Association: Insufficient cooperation with supervisory authority The Association did not provide the data protection authority with the information requested by the latter after the Association had processed personal data without a sufficient… ROMANIA ·ANSPDCP ·Art. 58 Supervision Supervisory Authorities Personal Data Mar 25, 2020
€5,000 Xfera Moviles S.A.: Insufficient cooperation with supervisory authority The company did not provide the data protection authority with the requested information in a timely manner. The AEPD's request was preceded by a request from a data subject for… SPAIN ·AEPD ·Art. 58 Supervision Supervisory Authorities Personal Data Mar 25, 2020
€15,000 CP&A: Insufficient technical and organisational measures to ensure information security The Dutch DPA (AP) has imposed a fine of EUR 15,000 on CP&A. The controller had documented both the causes of illness and specific complaints of the data subjects as part of the… THE NETHERLANDS ·AP ·Art. 9, 32 Security Healthcare Controllers Mar 24, 2020
€8,000 Speech and Special Education Centre - Mihou Dimitra: Insufficient fulfilment of data subjects rights The complainant had requested access to his child's data and to tax information. This request was rejected by the data controller. In addition, the data controller had violated an… GREECE ·HDPA ·Art. 15, 58 Personal Data Controllers Processing Mar 20, 2020
€5,800 Unknown Company: Insufficient fulfilment of data subjects rights The data controller has not complied with its obligation regarding the right of access to video recordings and was also unable to demonstrate that his data processing activities… HUNGARY ·NAIH ·Art. 6, 15 Personal Data Right of Access Controllers Mar 19, 2020
€6,000 Oliveros Ustrell, S.L.: Insufficient legal basis for data processing The company forwarded an unsigned porting contract to the operator Vodafone. However, the data controller was unable to provide evidence of the order. For this reason, the… SPAIN ·AEPD ·Art. 5, 6 Controllers Personal Data Processing Mar 19, 2020
€30,000 Telefónica: Insufficient cooperation with supervisory authority Telefonica had failed to comply with decision TD / 00127/2019 of the Director of the AEPD, which states that it had to reply to data subjects' request for right of access and… SPAIN ·AEPD ·Art. 58 Supervision Supervisory Authorities Personal Data Mar 18, 2020
€5,000 Centro De Estudio Dirigidos Delta, S.L.: Non-compliance with general data processing principles Centro De Estudio Dirigidos Delta sent a message containing personal data such as first and last name and ID numbers to a third party via WhatsApp without the consent of the data… SPAIN ·AEPD ·Art. 5 Integrity and Confidentiality Principle Personal Data Security Mar 16, 2020
Bank (name not available at the moment): Insufficient fulfilment of data subjects rights In the period from May 2018 to April 2019, the bank (name not available at the moment) refused to provide its customers with copies of credit documentation (e.g. repayment plan,… CROATIA ·AZOP ·Art. 15 Personal Data Right of Access Supervisory Authorities Mar 13, 2020
€5M Google LLC: Insufficient fulfilment of data subjects rights Original Fine Summary: The Swedish data protection authority has fined Google LLC € 7 million for failing to adequately comply with its obligations regarding the right of data… SWEDEN ·IMY ·Art. 5, 6, 17 Personal Data Telecommunications Supervisory Authorities Mar 11, 2020
€14,000 Gladsaxe Municipality: Insufficient technical and organisational measures to ensure information security A computer, containing personal data that was not protected by encryption, has been stolen, including sensitive information and personal identification numbers of 20,620 city… DENMARK ·Datatilsynet (DK) ·Art. 5, 32 Encryption Security Personal Data Mar 10, 2020
€7,000 Hørsholm Municipality: Insufficient technical and organisational measures to ensure information security A city government employee had his work computer stolen, which contained the personal data of about 1,600 city government employees, including sensitive information and… DENMARK ·Datatilsynet (DK) ·Art. 5, 32 Security Personal Data Public Authority Mar 10, 2020
€4,400 Vis Consulting Sp. z o.o.: Insufficient cooperation with supervisory authority The company prevented an inspection by the data protection authority. As a result, the company has violated Article 31 in conjunction with Article 58(1)(e) and (f) of the GDPR. POLAND ·UODO ·Art. 31, 58 Supervision Supervisory Authorities Personal Data Mar 9, 2020
€870 Creditor: Insufficient legal basis for data processing Sending of SMS to a data subject as a reminder for a debt, even when the debt has already been paid. HUNGARY ·NAIH ·Art. 5, 6 Personal Data Processing Insurance Mar 9, 2020
€15,000 Gesthotel Activos Balagares: Non-compliance with general data processing principles The data subject argued that he had sent a private letter to the hotel management and union delegates containing information about an episode of harassment he had suffered,… SPAIN ·AEPD ·Art. 5 Integrity and Confidentiality Principle Personal Data Security Mar 9, 2020
€3,000 San Giorgio Jonico: Insufficient legal basis for data processing Publication of a citizen's personal data on a website and failure to comply with requests for deletion. ITALY ·Garante ·Art. 5, 6, 17 Personal Data Processing Public Authority Mar 5, 2020
School in Gdansk (Danzig) (fine imposed against town of Gdansk): Insufficient legal basis for data processing Original summary: A school in Gdansk used biometric fingerprint scanners to authenticate students for the payment process in the school canteen. Although the parents had given… POLAND ·UODO ·Art. 5, 9 Consent Personal Data Processing Mar 4, 2020
€60,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing According to the AEPD, the data subject has received several SMS from a separate operator indicating the activation of a new contract. The reason for this was that an employee of… SPAIN ·AEPD ·Art. 5, 6 Legitimate Interest Personal Data Consent Mar 4, 2020
€42,000 Vodafone España, S.A.U.: Insufficient technical and organisational measures to ensure information security According to the AEPD, the company had not been able to demonstrate adequate measures to ensure information security, leading to unauthorized access to personal data of a client. SPAIN ·AEPD ·Art. 5, 32 Integrity and Confidentiality Principle Security Right of Access Mar 3, 2020
€525,000 Royal Dutch Tennis Association ('KNLTB'): Insufficient legal basis for data processing The Dutch Data Protection Authority has fined the Royal Dutch Tennis Association ('KNLTB') with EUR 525,000 for selling the personal data of more than 350,000 of its members to… THE NETHERLANDS ·AP ·Art. 5, 6 Legitimate Interest Personal Data Controllers Mar 3, 2020
€24,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing According to the AEPD, the company sent two SMS to an clients mobile number informing about a rate change in its contract and confirming the purchase of a new mobile phone,… SPAIN ·AEPD ·Art. 5, 6 Legitimate Interest Personal Data Consent Mar 3, 2020
€40,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing According to the AEPD, the company sent an SMS to an clients mobile number confirming that a telephone contract with that number had been signed even though the client was not a… SPAIN ·AEPD ·Art. 5, 6 Legitimate Interest Personal Data Consent Mar 3, 2020
€3,600 AEMA Hispánica: Non-compliance with general data processing principles The company had sent the payroll of an employee to another employee and therefore disclosed personal data to an unauthorised party. SPAIN ·AEPD ·Art. 5 Personal Data Processing Employees Feb 28, 2020
€120,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing Vodafone España was unable to prove to the data protection authority that the data subject had given his consent to the processing of his personal data for the provision of a… SPAIN ·AEPD ·Art. 5, 6 Personal Data Consent Processing Feb 27, 2020
€48,000 HM Hospitales: Insufficient legal basis for data processing The data subject stated that at the time of his admission to hospital he had to fill in a form containing a checkbox indicating that, if he did not tick it, he agreed to the… SPAIN ·AEPD ·Art. 5, 6 Consent Personal Data Processing Feb 25, 2020
€5,000 Public Power Corporation S.A.: Insufficient fulfilment of data subjects rights The Decision clarified that data subjects have a right of access to the processing of their personal data and that they must also be provided with a copy of the personal data… GREECE ·HDPA ·Art. 15 Personal Data Right of Access Processing Feb 21, 2020
€2,560 L.E. EOOD: Insufficient technical and organisational measures to ensure information security The fine of ca EUR 2,557 was imposed on L.E. EOOD for unlawful processing of personal data of data subject I.S. without the knowing and the consent of the data subject and also… BULGARIA ·CPDP ·Art. 6, 25, 32 Personal Data Security Privacy by Design & Default Feb 20, 2020
€2,560 T.K. EOOD: Insufficient technical and organisational measures to ensure information security The fine of ca. EUR 2,557 was imposed on T.K. EOOD for unlawful processing of personal data of data subject I.S. by failure to adopt technical and organizational measures to… BULGARIA ·CPDP ·Art. 25, 32 Security Personal Data Privacy by Design & Default Feb 20, 2020
€80,000 Iberdrola Clientes: Insufficient legal basis for data processing Iberdola Clientes, an electricity company, terminated the data subject's contract without its consent, concluded three new contracts with the data subject, processed his personal… SPAIN ·AEPD ·Art. 6 Personal Data Consent International Transfer Feb 14, 2020
€2,500 Grupo Valsor Y Losan, S.L.: Insufficient technical and organisational measures to ensure information security The controller had disclosed personal data to a third party in a property purchase agreement (breach of principles of integrity and confidentiality of personal data) SPAIN ·AEPD ·Art. 5 Integrity and Confidentiality Principle Security Controllers Feb 14, 2020
€3,000 Colegio Arenales Carabanchel (School): Insufficient legal basis for data processing The decision of the data protection authority states that the school transferred pictures (and therefore personal data) to third parties, who published them without legal basis. SPAIN ·AEPD ·Art. 6 Personal Data Public Authority Education Feb 14, 2020
€4,000 Comune di Urago: Insufficient legal basis for data processing The local council has published on its website information containing a person's personal data, including health information. ITALY ·Garante ·Art. 5, 6 Personal Data Processing Public Authority Feb 13, 2020
€3,000 Vodafone Romania: Insufficient technical and organisational measures to ensure information security Vodafone Romania had incorrectly processed personal data of an individual in order to process a complaint, which was subsequently sent to a wrong e-mail address. The reason for… ANSPDCP ·Art. 5, 32 ·Insufficient technical and organisational measures to ensure information security Security Personal Data Processing Feb 11, 2020
€20,000 Iberia Lineas Aereas de Espana, S.A. Operadora Unipersonal: Insufficient legal basis for data processing Iberia continued to send e-mails to the data subject, despite the data subject had requested the withdrawal of his consent and the erasure of his personal data and that the… SPAIN ·AEPD ·Art. 5, 6, 21 Personal Data Consent Processing Feb 3, 2020
€60,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The fine was preceded by a complaint from the data subject, who argued that he had received an e-mail from Vodafone España, which contained the billing of a telephone line that… SPAIN ·AEPD ·Art. 5, 6 Personal Data Consent Processing Feb 3, 2020
€50,000 Vodafone España, S.A.U.: Non-compliance with general data processing principles The fine was preceded by a complaint from a data subject who argued that Vodafone España had sent invoices containing his personal data, such as name, identity card and address,… SPAIN ·AEPD ·Art. 5 Personal Data Processing Telecommunications Feb 3, 2020
€5,000 Queseria Artesenal Ameco S.L.: Insufficient legal basis for data processing The company processed personal data of customers without required consent. SPAIN ·AEPD ·Art. 5, 6 Personal Data Consent Processing Feb 3, 2020
€800 Automoción: Insufficient legal basis for data processing An employee created a fake profile about a female colleague on an erotic portal, which contained, among other things, her contact details, a photo of her and information about her… SPAIN ·AEPD ·Art. 5, 6 Personal Data Processing Supervisory Authorities Feb 3, 2020
€75,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The fine preceded the complaint by the data subject, who argued that Vodafone España had signed a contract for the transfer of a telephone subscription with a third party without… SPAIN ·AEPD ·Art. 5, 6 Personal Data Consent Processing Feb 3, 2020
€60,000 Xfera Moviles S.A.: Insufficient legal basis for data processing According to the data protection authority, XFERA MOVILES has violated Article 6(1) of the GDPR, as the company has unlawfully processed data, including bank details, customer… SPAIN ·AEPD ·Art. 5, 6 Personal Data Processing Telecommunications Feb 3, 2020
€6,670 Banco Bilbao Vizcaya Argentaria S.L.: Insufficient legal basis for data processing The company repeatedly sent advertising messages to a data subject, although the data subject had objected to the processing of his data. SPAIN ·AEPD ·Art. 5, 6, 21 Direct Marketing Personal Data Processing Feb 3, 2020
€75,000 Vodafone España, S.A.U.: Insufficient legal basis for data processing The data subject, a former customer of the company, continued to receive invoice notifications, although at that time there was neither a contractual relationship nor any payment… SPAIN ·AEPD ·Art. 5, 6 Personal Data Processing Telecommunications Feb 3, 2020
€4,000 Comune di Colledara: Insufficient legal basis for data processing Publication of documents relating to a public tender with personal data on a website ITALY ·Garante ·Art. 5, 6 Personal Data Processing Public Authority Jan 30, 2020
€1,450 Accounting firm: Insufficient technical and organisational measures to ensure information security A printed customer list of an accounting firm, which also contained personal data, could be accessed by unauthorized persons. HUNGARY ·NAIH ·Art. 24, 32 Security Personal Data Insurance Jan 24, 2020
€30,000 Azienda Ospedaliero Universitaria Integrata di Verona (Hospital): Insufficient technical and organisational measures to ensure information security The fine was preceded by access to health data by unauthorised persons, allowing a trainee and a radiologist to gain access to the health data of their colleagues. The… ITALY ·Garante ·Art. 5, 32 Security Personal Data Processing Jan 23, 2020
€10,000 Community of Francavilla Fontana: Insufficient legal basis for data processing The community published on its website information about a court trial, including personal data such as health data about a data subject. ITALY ·Garante ·Art. 5, 6 Personal Data Types of Special Categories of Personal Data Processing Jan 15, 2020
€28M TIM (telecommunications operator): Insufficient legal basis for data processing Between January 2017 and 2019, the data protection authority received hundreds of notifications, in particular concerning the receipt of unsolicited commercial communications made… ITALY ·Garante ·Art. 5, 6, 17 +2 Storage Limitation Integrity and Confidentiality Principle Direct Marketing Jan 15, 2020
€9,000 Social Insurance Services of the Ministry of Labor, Welfare and Social Insurance: Insufficient technical and organisational measures to ensure information security Granting the police access to personal data and failing to take adequate measures to secure the data, despite the warnings of the Supervisor, constituted a breach of Article 32 of… CYPRUS ·Cyprus DPA ·Art. 32 Right of Access Personal Data Security Jan 13, 2020