Content type · 53 documents in this view · 3,811 in total
Enforcement
Regulatory actions, fines, warnings, and enforcement decisions
Country: Croatia (50) Clear filter
Filter by Topic Supervisory Authorities 3587 Processing 2635 Personal Data 2394 Controllers 2017 Processing Agreement 1114 Security 1013 Supervision 847 Healthcare 621 Law Enforcement 568 Monitoring 547 Public Authority 539 Consent 508
HRK 940,000 Decision 08-03-2022 (energy company) The controller is a company that manages gas stations. The data subject tried to refuel at one of the controller's gas stations and was dissatisfied with the measurement of the… Croatia ·Art. 15
€20,000 Telecommunications company: Insufficient legal basis for data processing The Croatian DPA (azop) has imposed a fine of EUR 20,000 on a telecommunications company. A data subject had filed a complaint with the DPA claiming that the company was still… CROATIA ·Art. 5, 6
€20,000 Telecommunicatiebedrijf: Onvoldoende juridische basis voor gegevensverwerking. De Kroatische gegevensbeschermingsautoriteit (DPA) heeft een telecombedrijf een boete van 20.000 euro opgelegd. Een betrokkene had een klacht ingediend bij de DPA, waarin hij… CROATIA ·Art. 5, 6 Dec 30, 2025
€1.5M Bank: Non-compliance with general data processing principles Croatian Data Protection Authority (azop) fined Bank €1,500,000 on 2025-12-18 for: Non-compliance with general data processing principles. Croatia ·Art. 5, 6, 13 +1 Dec 18, 2025
€4.5M Telecommunications operator (operator of electronic communications networks and services): Non-compliance with general data processing principles Following an ex officio investigation, AZOP imposed a EUR 4.5 million fine on a telecommunications operator for multiple GDPR infringements. The controller transferred customer… CROATIA ·Art. 5, 6, 12 +4 Nov 24, 2025
€4.5M Telecommunicatiebedrijf (exploitant van elektronische communicatienetwerken en -diensten): Overtreding van de algemene principes van gegevensverwerking. Een boete van 4.500.000 euro - opgelegd door de Kroatische Autoriteit voor Gegevensbescherming (AZOP). CROATIA ·Art. 5, 6, 12 +4 Nov 24, 2025
€2,000 Primary School: Insufficient legal basis for data processing Croatian Data Protection Authority (azop) fined Primary School €2,000 on 2025-09-01 for: Insufficient legal basis for data processing. Croatia ·Art. 5, 6 Sep 1, 2025
€320,000 HEP-Toplinarstvo: Insufficient technical and organisational measures to ensure information security Croatian Data Protection Authority (azop) fined HEP-Toplinarstvo €320,000 on 2025-07-22 for: Insufficient technical and organisational measures to ensure information security. Croatia ·Art. 31, 32 Jul 22, 2025
€50,000 Information and Communication Company: Insufficient technical and organisational measures to ensure information security Croatian Data Protection Authority (azop) fined Information and Communication Company €50,000 on 2025-07-22 for: Insufficient technical and organisational measures to ensure… Croatia ·Art. 32 Jul 22, 2025
€101,000 Croatian Insurance Bureau: Insufficient technical and organisational measures to ensure information security Croatian Data Protection Authority (azop) fined Croatian Insurance Bureau €101,000 on 2025-07-02 for: Insufficient technical and organisational measures to ensure information… Croatia ·Art. 5, 32 Jul 2, 2025
€175,000 FAVORIT SPORTSKA KLADIONICA d.o.o.: Insufficient technical and organisational measures to ensure information security Croatian Data Protection Authority (azop) fined FAVORIT SPORTSKA KLADIONICA d.o.o. €175,000 on 2025-07-02 for: Insufficient technical and organisational measures to ensure… Croatia ·Art. 5 Jul 2, 2025
€10,000 Oil and fat manufacturer: Lack of appointment of data protection officer The Croatian DPA (AZOP) has imposed a fine of EUR 10,000 on an oil and fat manufacturer for for failing to appoint and designate a data protection officer. CROATIA ·Art. 37 Mar 24, 2025
€4,000 Hospital: Non-compliance with general data processing principles The Croation DPA (AZOP) has imposed a fine of EUR 4,000 on a hospital. The AZOP found that the hospital used a company which automatically retrieved personal data of vehicle… CROATIA ·Art. 13, 14, 25 +1 Mar 24, 2025
€80,000 Company: Insufficient legal basis for data processing The Croatian DPA (AZOP) has imposed a fine of EUR 80,000 on a company. The company was responsible for monitoring parking lots at several supermarkets and a hospital. However, it… CROATIA ·Art. 5, 6, 32 Mar 24, 2025
€4,000 Ziekenhuis: Niet-naleving van de algemene principes voor gegevensverwerking. 4.000 euro boete - Kroatische Autoriteit voor Gegevensbescherming (AZOP). CROATIA ·Art. 13, 14, 25 +1 Mar 24, 2025
€40,000 Bedrijf: Onvoldoende juridische basis voor de verwerking van gegevens. Een boete van 40.000 euro - opgelegd door de Kroatische Autoriteit voor Gegevensbescherming (AZOP). CROATIA ·Art. 5, 6, 12 +3 Mar 24, 2025
€12,000 Casino: Lack of appointment of data protection officer The Croatian DPA (AZOP) has imposed a fine of EUR 12,000 on a casino for for failing to appoint and designate a data protection officer. CROATIA ·Art. 37 Mar 24, 2025
€40,000 Company: Insufficient legal basis for data processing The Croatian DPA (AZOP) has imposed a fine of EUR 40,000 on a company that published personal data of sole traders on its website. The data originated from public sources and from… CROATIA ·Art. 5, 6, 12 +3 Mar 24, 2025
€20,000 Hospital: Insufficient technical and organisational measures to ensure information security The Croatian DPA (AZOP) imposed a fine of EUR 20,000 on a hospital for failing to implement adequate technical and organizational measures to protect personal data in line with… CROATIA ·Art. 32 Mar 24, 2025
€3,000 Hospital: Insufficient technical and organisational measures to ensure information security The Croation DPA (AZOP) has imposed a fine of EUR 3,000 on a hospital. Despite the extensive and high-risk processing of health data, the hospital had not implemented sufficient… CROATIA ·Art. 13, 32, 33 +1 Mar 24, 2025
€35,700 Company: €35,700 fine The Croatian DPA (AZOP) has imposed fines totaling EUR 35,700 on nine companies for failing to adequately indicate their video surveillance areas and for failing to provide all… CROATIA ·Unknown Sep 13, 2024
€45,000 Croatian DPA fines two hotels €45,000 for unlawful cookie processing The Croatian DPA (AZOP) has imposed a fine of EUR 45,000 on two hotels for unlawfully processing personal data through the use of cookies. CROATIA ·Unknown Sep 13, 2024
€190,000 Hospital: Insufficient technical and organisational measures to ensure information security The Croatian DPA (AZOP) has imposed a fine of EUR 190,000 on a hospital. The hospital had suffered a data breach in which radiological image files were irrevocably lost. AZOP had… CROATIA ·Art. 5, 6, 12 +4 Sep 13, 2024
€20,000 Betting company: Insufficient legal basis for data processing The Croatian DPA (AZOP) has imposed a fine of EUR 20,000 on a data controller operating in the gambling and betting sector. The data controller collected and processed personal… CROATIA ·Art. 6, 7, 13 Apr 22, 2024
CROATIA DPA: Insufficient fulfilment of information obligations The Croatian DPA (AZOP) has imposed seven fines totaling EUR 16,000 on data controllers for failing to adequately mark video-monitored areas. This lack of marking resulted in… Art. 13, 27 ·Insufficient fulfilment of information obligations Apr 22, 2024
€15,000 Betting company: Insufficient legal basis for data processing The Croatian DPA (AZOP) has imposed a fine of EUR 15,000 on a data controller operating in the gambling and betting sector. The data controller collected and processed personal… CROATIA ·Art. 6, 7, 13 Apr 22, 2024
€20,000 Company: Insufficient legal basis for data processing Croatian Data Protection Authority (azop) fined Company €20,000 on 2024-02-26 for: Insufficient legal basis for data processing. Croatia ·Art. 6, 7, 13 Feb 26, 2024
€5.5M Debt collection company: Insufficient legal basis for data processing The Croatian DPA (AZOP) has imposed of fine of EUR 5,470,000 to a debt collection company. The investigation was triggered by an anonymous complaint stating that controller… CROATIA ·Art. 5, 6, 12 +2 Oct 5, 2023
€15,000 Hotel: Insufficient legal basis for data processing The Croatian DPA (AZOP) has imposed of fine of EUR 15,000 to a hotel. The hotel was collecting personal data from guests in excess of what would have been necessary for the… CROATIA ·Art. 6, 13, 32 +1 Sep 26, 2023
€30,000 Betting company: Insufficient legal basis for data processing The Croatian DPA (AZOP) has imposed a fine of EUR 30,000 on a company engaged in gambling and betting activities due to three identified violations of the GDPR. As noted by AZOP,… CROATIA ·Art. 6, 7, 13 Sep 14, 2023
€20,000 Betting company: Insufficient legal basis for data processing The Croatian DPA (AZOP) has imposed a fine of EUR 20,000 on a company engaged in gambling and betting activities due to three identified violations of the GDPR. As noted by AZOP,… CROATIA ·Art. 6, 7, 13 Sep 14, 2023
€25,000 Zagreb Holding d.o.o.: Insufficient fulfilment of information obligations The Croatian DPA (AZOP) has imposed a fine of EUR 25,000 on Zagreb Holding d.o.o., utilities company owned by the city of Zagreb. The DPA had received a complaint from a citizen… CROATIA ·Art. 13, 25 Sep 13, 2023
€ 2,000M Decision 14-09-2023 The two companies in question, as controllers, made use of cookies on their websites, but failed to inform data subjects visiting their web pages about the legal basis for… Croatia ·Art. 6, 7, 13 Sep 1, 2023
€380,000 Sports betting operator: Insufficient legal basis for data processing The Croatian DPA (AZOP) has imposed a fine of EUR 380,000 on a sports betting operator. AZOP had received a complaint from a data subject, stating that the controller had obtained… CROATIA ·Art. 6, 13, 25 +1 May 18, 2023
€2.3M Debt collection agency: Insufficient technical and organisational measures to ensure information security The Croatian DPA (AZOP) has imposed a fine of EUR 2,265,000 on a debt collection agency. The fine is the highest ever imposed by AZOP. AZOP had received an anonymous complaint in… CROATIA ·Art. 6, 13, 28 +1 May 4, 2023
€2,654 Retailer: Insufficient fulfilment of information obligations The Croation DPA (azop) has imposed a fine of EUR 2,654 on a retailer. The controller had installed a video surveillance system in its premises, however the DPA found that the… CROATIA ·Art. 27 Dec 8, 2022
€2,654 Jewelry manufacturer: Insufficient fulfilment of information obligations The Croation DPA (azop) has imposed a fine of EUR 2,654 on a jewelry manufacturer. The controller had installed a video surveillance system in its premises, however the DPA found… CROATIA ·Art. 27 Dec 8, 2022
€1,991 Fish market: Insufficient fulfilment of information obligations The Croation DPA (azop) has imposed a fine of EUR 1,991 on a fish market. The controller had installed a video surveillance system in its premises, however the DPA found that the… CROATIA ·Art. 27 Dec 7, 2022
€2,654 Retailer: Insufficient fulfilment of information obligations The Croation DPA (azop) has imposed a fine of EUR 2,654 on a retailer. The controller had installed a video surveillance system in its premises, however the DPA found that the… CROATIA ·Art. 27 Dec 7, 2022
€3,185 Retailer: Insufficient fulfilment of information obligations The Croation DPA (azop) has imposed a fine of EUR 3,185 on a retailer. The controller had installed a video surveillance system in its premises, however the DPA found that the… CROATIA ·Art. 27 Dec 6, 2022
€1,991 Retailer: Insufficient fulfilment of information obligations The Croation DPA (azop) has imposed a fine of EUR 1,991 on a retailer. The controller had installed a video surveillance system in its premises, however the DPA found that the… CROATIA ·Art. 27 Dec 6, 2022
€3,583 Retailer: Insufficient fulfilment of information obligations The Croation DPA (azop) has imposed a fine of EUR 3,583 on a retailer. The controller had installed a video surveillance system in their premises, however the DPA found that the… CROATIA ·Art. 27 Dec 5, 2022
€1,991 Betting place: Insufficient fulfilment of information obligations The Croation DPA (azop) has imposed a fine of EUR 1,991 on a betting place. The controller had installed a video surveillance system in its premises, however the DPA found that… CROATIA ·Art. 27 Dec 5, 2022
€1,991 Company in the hospitality industry: Insufficient fulfilment of information obligations The Croation DPA (azop) has imposed a fine of EUR 1,991 on a company in the hospitality industry. The controller had installed a video surveillance system in its premises, however… CROATIA ·Art. 27 Nov 25, 2022
€1,991 Betting place: Insufficient fulfilment of information obligations The Croation DPA (azop) has imposed a fine of EUR 1,991 on a betting place. The controller had installed a video surveillance system in its premises, however the DPA found that… CROATIA ·Art. 27 Nov 25, 2022
€4,000 Car dealership: Insufficient fulfilment of information obligations The Croatian DPA has fined a car dealership EUR 4,000. The controller had installed video surveillance cameras in its premises without properly informing the data subjects about… CROATIA ·Art. 27 Jul 21, 2022
€285,000 Telecommunications company: Insufficient technical and organisational measures to ensure information security The Croatian DPA has fined a telecommunications company EUR 285,000. The company had suffered a data breach. Attackers had managed to access data from about 100,000 data subjects.… CROATIA ·Art. 25, 32 Jul 21, 2022
€89,250 Retail company (name not available at the moment): Insufficient technical and organisational measures to ensure information security A retail company, i.e. the data controller, reported the breach of personal data to the DPA informing that its employees have recorded video surveillance footage via mobile phone… CROATIA ·Art. 32 Mar 8, 2022
€124,245 Energy company (name not available at the moment): Insufficient fulfilment of data subjects rights The fined energy company owns petrol stations and sells fuel to customers. The data subject is a customer who filed a consumer complaint relating to inaccurate measuring and… CROATIA ·Art. 15 Mar 8, 2022
IT services company: Insufficient technical and organisational measures to ensure information security A Croatian IT company provides IT services to entities such as mobile operators, banks and state institutions in Croatia, as well as to companies abroad (USA, Great Britain, the… CROATIA ·Art. 32 Jul 5, 2021