Enforcement · Austrian Data Protection Authority (dsb) EN LLM context A cited markdown file you can paste into your AI assistant (ChatGPT, Claude, a RAG or project knowledge base) to ground it in this document. Contains: this document’s text, its sections with their topics, and the full text of every law provision it applies. Everything links back to its source on overview.legal — legal information, not advice.

Bank: Insufficient technical and organisational measures to ensure information security

Original fine summary: The Austrian DPA has imposed a fine of EUR 4,000,000 on a credit institution.

€4,000,000 Fine
Bank
AUSTRIA
Art. 5 GDPR Art. 32 GDPR
Integrity and Confidentiality Principle Encryption Security Controllers Personal Data
Jan 1, 2021 Source dsb.gv.at

Full text

Original fine summary: The Austrian DPA has imposed a fine of EUR 4,000,000 on a credit institution. The controller had stored an Excel file containing personal data, such as customers' account information, on an internal drive for the purpose of internal administration of bank customers. The file could be accessed and viewed by all branch employees as needed. The Excel file was neither encrypted nor protected by other adequate measures against unauthorized access or unintentional disclosure to third parties. An employee inadvertently sent the Excel list to 234 customers, disclosing the personal data of approximately 5,971 customers. The DPA therefore found that the controller had failed to implement adequate technical and organizational measures to protect personal data. Update: The fine was reduced from EUR 4,000,000 to EUR 50,000 following a court ruling in 2024.

Industry: Finance, Insurance and Consulting

How it connects

References

Related across sources

C-687/21 BL v MediaMarktSaturn Hagen-Iserlohn GmbH In Case C-687/21, the Court of Justice of the European Union interpreted Articles 5, 24, 32, and 82 of the GDPR in response to a preliminary ruling request from the Amtsgericht… CJEU ·Third Chamber Jan 25, 2024 Liability Integrity and Confidentiality Principle Data Breaches
C-340/21 VB v Natsionalna agentsia za prihodite C-340/21 (VB v Natsionalna agentsia) CJEU Dec 14, 2023 Integrity and Confidentiality Principle Data Breaches Notification Obligation
Guidelines 4/2019 Article 25 Data Protection by Design and by Default Version 2.0 Adopted on 20 October 2020 Guidelines on data protection by design and by default Guidelines ·EDPB Oct 20, 2020 Privacy by Design & Default Privacy by Default Privacy by Design
14/2021 Cypriot court backs DPA fines of €40,000 each on football clubs and €25,000 on processor On 26 July 2021, a journalist informed the Cypriot DPA of a security vulnerability on an online platform. This online platform hosted ticket purchase sites of two Cypriot football… Administrative Court of Cyprus May 12, 2026 Controllers Processors Supervisory Authorities
S 5 SF 65/24 DS SG Nürnberg: MOVEit zero-day cyberattack via processor did not breach Art. 32 GDPR The data subject (a child born in 2018), represented by her parents, was insured with the controller (a statutory health insurance provider) and participated in its digital bonus… Social Court Nuremberg Jun 10, 2026 Processors Controllers Integrity and Confidentiality Principle
2022 EDPB Annual Report 2021 Enhancing the depth and breadth of data protection 2 EDPB Annual Report 2021 2 ENHANCING THE DEPTH AND BREADTH OF DATA PROTECTION An Executive Summary of this report, which… May 12, 2022 Privacy Shield Processing Agreement International Transfer
Related documents